Knowledge Pack
Other languages知识包 · 知識包
A Knowledge Pack bundles knowledge around one subject — a merchant pack, an industry pack, an organization pack. Packs are deliverable, versioned assets submitted at onboarding and maintained in the workspace.
Why it exists
让知识以可管理的单位交付与更新。
Where it is used
- Onboarding
- Workspaces
- Runtime
Example
商户知识包含服务项目、价格区间与常见问答。