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Conversation Commerce

Commerce

Other languages对话式交易 · 對話式交易

Conversation Commerce is the completion of decision and transaction inside the dialogue itself — contact capture, booking, ordering or a tracked handoff to purchase. It collapses "getting information" and "completing the transaction" into one conversation and forms the commercial loop of DCCA.

Why it exists

缩短从意图到成交的路径。

Where it is used

  • Merchant runtime
  • Commerce surfaces
  • Analytics

Example

对话中确认后直接生成预约。

Related terms